Delivery Buyer (within Global Estates)

The Opportunity:

Overall responsibility and leadership for all contract management and Supplier Relationship management activities and local and regional sourcing within their sphere of responsibility. Including;

• Responsible for supporting the strategic sourcing activity in line with Strategy Category Plan, providing insight and local market intelligence, as required

• Responsible for sourcing any local and regional spend in line with the SCP

• Responsible for implementing the relevant global contracts sourced by the Strategic Buyer

• Responsible for the Contract and Supplier Relationship Management activities for the contracts created at a global and regional level

• Responsible for Regional/Local one-off purchase sourcing and order placement by exception where this cannot be carried out by the Operational Buying team (i.e. language, local market Intelligence, cultural)

• Responsible for escalation of significant contractual issues to the Strategic Buyer                       

Knowledge, Skills and Experience:

Essential:

• An individual who is results driven, demonstrates, tenacity, drive and perseverance, with the ability to deliver

• in a complex, highly demanding environment.

• Degree qualified or equivalent experience preferred

• Commercial Awareness and Negotiation skills

• Understand category management principles

• Global business understanding and experience

• Operational Contract Management experience

• Relationship management - internal and external

• Flexibility and agility to be able to adjust to changing business needs

• Ability to travel internationally

Desirable:

• Experience of stakeholder operational deployment / requirements of category (eg has worked in the

• stakeholder area of the specific category)

• Category knowledge and demonstrated experience

• Previous supplier experience within category

• Relevant professional qualification

Personal Profile

Essential:

• An individual with a customer first mindset who is easy to do business with and makes people feel special, driven to deliver experiences that are personalised, transparent and dependable

• Self-motivated, uses initiative and problem solver – focussed on delivering results

• Able to deliver quality and consistency in a complex, highly demanding environment

• Strong communicator with a proven track record of demonstrating logic and analytical thinking

Desirable:

• Resilient and enthusiastic, an individual able to deliver results under pressure, whilst responding

• constructively to challenging new ideas and inputs

• Proactive team player, who is happy to be hands on and work with a small team

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Key Performance Indicators

• Savings in line with the savings target (Budgetary and Value Add) for their local / Regional Sourcing activities

• Contract Management KPI’s and supplier performance (Change management, ongoing cost performance, problem resolution timing etc. etc.)

• Supplier Relationship KPI’s (completion of Supplier Relationship Performance Surveys, supplier business reviews)

• Sourcing timing for local / Regional Contracts over GSP threshold

Key Accountabilities and Responsibilities

Category Strategy

• Responsible for reviewing the Strategic Category Plan

• Support local Stakeholder alignment in relation to strategy creation and implementation of the categories

• Sourcing

• Responsible for delivering sourcing of local/regional suppliers in line with SCP

• Responsible for Regional/Local one-off purchase sourcing and order placement by exception where this cannot be carried out by the Operational Buying team (i.e. language, local market Intelligence, cultural, systems)

• Responsible for Global Sourcing Approach Document (GSAD) submission and GSP process adherence for the regional and local sourcing

• Ensure alignment with Global Category Leads and Strategic Buyers to ensure strategic / tactical sourcing is in line with strategy for the regional and local sourcing

• Identify Make vs Buy and business justification when required and support analysis for regional and local sourcing

• Responsible for supply chain risk management for the regional and local sourcing

• Engage with specialist functions where required GPF, Risk, OGC

• Maintain lead for supplier interaction

Contract Management

• Responsible for managing dispute resolution process

• Responsible for the Change Management of the contracts and Purchase Orders

• Lead continuous improvement /benchmarking and implementation of the improvements

• Responsible for resolution of identified problems

• Responsible for on-boarding Suppliers into the BAU environment as required

• Support Financial reconciliation activities, as required

• Lead Stakeholder alignment to confirm ongoing service satisfaction

• Responsible for conducting contract audit/reviews in line with requirements

• Responsible for adhering to the JLR Contract Management guide

Supplier Relationship Management

• Responsible for conducting the Supplier Relationship Performance Survey (SRPS)

• Responsible for maintaining the SRPS actions plans and working with suppliers and internal stakeholders to complete the actions

• Responsible for ensuring the Supplier Relationship Management and Supplier Performance Management processes are carried out effectively for their category

• Responsible for organising and conducting the Supplier business reviews , capture the minutes and actions and work with suppliers and internal stakeholders to complete these actions

• Responsible for input to the Supplier Excellence Awards

Key Interactions

• Stakeholders / Budget holders / Requisitioner departments

• Suppliers within category - normally account / operations director

• Finance controller for project / programme or requisitioner functional area

• External Industry forums

• OGC

• Supplier Risk Team

• Regional Buying Teams

• GPF