Training Administrator

Location Reading
Discipline: Administration, Professional
Job type: Contract
Salary: £16.65 PH UMBRELLA
Contact name: Johanna Cowan

Contact email:
Contact phone: 01245403560
Job ref: 0541
Published: 14 days ago
Duration: 6 Months
Expiry date: 11 Oct 2023 23:59
Startdate: ASAP

​Position Description:

  • Provide high-quality service at all times by ensuring effective organisation of assigned workload.

  • Take responsibility for course material coordination:

  • MS Teams channel for course material and interaction with tutors

  • Platform (Mimeo) course material upload and maintenance of the system

  • Provide support for administrative tasks using AccessPlanit, LIMS, CRM, post-course certification, and clients' invoicing

  • Maintain and drive to continuously improve the 'customer experience' through monitoring and controlling course material, catering and support facilities, and the post-course evaluation and feedback process.

  • Support the Training Coordinator in managing bookings and course support.

  • Escalation of any issues to The Admin Manager.

Skills Required:

  • Professional MS Office Suite Flexible

  • Reliable, honest, flexible, can-do attitude, collaborative, highly organised.

  • Work as part of an efficient training team.

  • Customer focused

  • Proactive

Skills Preferred:

  • Adaptable and eager to learn new skills/platforms

Experience Required:

  • Excellent demonstrable knowledge of PowerPoint, Word and Excel'

  • Multi-tasking and prioritisation of tasks, meeting deadlines

  • Working in a team

  • Fast learner  

Experience Preferred:

  • Demonstrate stakeholder relationship management

  • Working in an events or training environment

  • Flexible to change

  • Project management

Education/ Qualifications Required:

  • GCSE level English and Maths