Technical Support Engineer

​The Opportunity:

• This role is based within Vehicle Safety Test Laboratory (VSTL). This role is responsible for supporting and delivering physical test activity in a laboratory environment.

Key Performance Indicators

• Tests completed to time and quality

• Test record/report submission to time and quality

• Test logging completed on time and quality

• Total Preventative Maintenance (TPM) Adherence

Key Accountabilities and Responsibilities

• Assembly of test rigs and test properties to required specification.

• Operation of rig control systems to ensure accurate and representative test conditions.

• Operation of data acquisition and instrumentation systems to enable robust data collection.

• Carry out rig inspection and maintenance, able to diagnose issues and ensure repairs are made in a timely and robust manner.

• Conduct inspections of rig and test properties to support identification of issues and root cause.

• Ensure test process documentation is completed to time and quality e.g. DART reports/records, logs, plans, issues.

• Responsibility for operational Value Add on your associated rig/facility, accurate record keeping of activities relating to test progress and or delays within standard test management systems.

• Coordinate required fixture design and manufacture in conjunction with design team where necessary.

• ·Ensuring regular and informative updates to your Lead Engineer.

• Be responsible for the health and wellbeing of yourself and others, challenge poor practices and provide the appropriate guidance to others.

• Actively engage in the continual improvement of laboratory technology and test processes.

• Adhere to all compliance frameworks including “Quality Management System” IATF 16949, “Environmental” ISO 14001 and “Health & Safety Management System” ISO 45001. Where necessary “Laboratory Standards” ISO 17025.

 Skills: Knowledge, Skills and Experience

• Technical knowledge and experience of test facility operation and test sample preparation.

• Operational understanding of principals of data acquisition and closed loop control systems.

• Ability to process associated data and report on findings.

• Problem-solver with a structured approach in a technical environment.

• Desire to learn and apply new skills readily shares knowledge with others.

• A clear communicator.

• Able to understand engineering terminology and documentation.

• Knowledge of Health and Safety requirements e.g. Risk Assessments, COSHH etc.

• Knowledge of instrumentation calibration processes.

• Computer literate.

Education:

• Engineering Apprenticeship

• NVQ 3 or similar as a minimum qualification

• Degree educated desirable