Senior Quality Engineer

Location Birmingham
Discipline: Quality
Job type: Contract
Salary: ££negotiable (market rate)
Contact name: Keeley Atkinson

Contact email:
Contact phone: 01245403560
Job ref: 030054
Published: 11 days ago
Duration: 6 Months
Expiry date: 12 Apr 2023 23:59
Startdate: ASAP

​Role Responsibilities:

  • Responsible for all customer quality and engineering issues, providing pro-active support and response.   

  • Understand customer requirements/expectations in detail communicating with the internal team ensuring the requirement is fully understood.

  • Main focal point to the customer/internal/supplier for all quality and engineering issues during the program life, from initiation to End of Life.

  • Project manage product quality/engineering requirements through ISIR, capability studies, AAR, etc in support of NPI, APQP & PPAP.

  • Define, specify and support the project management, manufacture & introduction of the necessary test equipment and gauging to satisfy the quality requirements.

  • Define & optimise the measurement techniques to deliver a stable & capable production process utilising SPC and support DOE activities when required.

  • Support design reviews and prototype builds.

  • Lead team in preparation of Control Plans and support D/PFMEA reviews as appropriate and document output using the necessary systems defined in NPI, APQP, PPAP, and company/customer procedures.

  • Support production team training in relation to the customer expectations and quality requirements.

  • To take responsibility for recording, progressing, responding and closeout of customer concerns utilising 8D or other problem-solving techniques as required.

  • Support Supplier APQP and supplier development and improvement.

  • Responsible for management and reporting of customer specific KPI's related to Reject PPM and CAR performance.

  • Conduct Internal and external audits.

  • Support Launch as appropriate through PPIR reports, Interim PSW and alerts.

  • Monitor warranty acceptance rates and maintain response to pallets within identified timing

  • Conduct negotiations to correct warranty billing

  • Manage open warranty projects and maintain zero aged open current model projects

Preferred Education & Experiences to fulfil role (essential & desirable):

  • Proven experience in Quality Engineering in Automotive 1st Tier

  • Degree, HND, HNC, IQA or equivalent

  • Previous plastics and overhead systems experience preferred

  • Significant exposure to Bentley & BMW systems including VDA

  • Experience of customer and automotive industry systems and procedures including

  • IATF16949, ISO9001, APQP, PPAP etc.

  • Strong customer focus

  • Analytical with excellent problem-solving skills

  • Good influencing and negotiation skills

  • Flexible & adaptable

  • German language speaking is desirable