Quality Engineer

​Role Responsibilities

• Reporting to - Quality Manager

• Responsible for all customer quality and engineering issues, providing pro-active support and response.

• Understand customer requirements/expectations in detail communicating with the internal team ensuring the requirement is fully understood.

• Main focal point to the customer/internal/supplier for all quality and engineering issues during the program life, from initiation to End of Life.

• Project manage product quality/engineering requirements through ISIR, capability studies, AAR, etc in support of NPI, APQP & PPAP.

• Define, specify and support the project management, manufacture & introduction of the necessary test equipment and gauging to satisfy the quality requirements.

• Define & optimise the measurement techniques to deliver a stable & capable production process utilising SPC and support DOE activities when required.

• Support design reviews and prototype builds.

• Lead team in preparation of Control Plans and support D/PFMEA reviews as appropriate and document output using the necessary systems defined in NPI, APQP, PPAP, and company/customer procedures.

• Support production team training in relation to the customer expectations and quality requirements.

• To take responsibility for recording, progressing, responding and closeout of customer concerns utilising 8D or other problem-solving techniques as required.

• Support Supplier APQP and supplier development and improvement.

• Responsible for management and reporting of customer specific KPI's related to Reject

• PPM and CAR performance.

• Conduct Internal and external audits.

• Support Launch as appropriate through PPIR reports, Interim PSW and alerts.

• Monitor warranty acceptance rates and maintain response to pallets within identified timing

• Conduct negotiations to correct warranty billing

• Manage open warranty projects and maintain zero aged open current model projects

Preferred Education & Experiences to fulfil role (essential & desirable)

• Proven experience in Quality Engineering in Automotive 1st Tier

• Degree, HND, HNC, IQA or equivalent

• Previous plastics experience preferred

• Ideally exposure to Jaguar and Land Rover

• Experience of customer and automotive industry systems and procedures including

• IATF16949, ISO9001, APQP, PPAP etc.

• Strong customer focus

• Analytical with excellent problem-solving skills

• Good influencing and negotiation skills

• Flexible & adaptable