Office Operations Specialist

​Position Description:

• An enthusiastic individual; playing an active role in driving their work streams within the business management team to make a measurable impact to department excellence, culture & transformation VAVE - BUSINESS SUPPORT: Support VAVE Business Operations, KPIs and Transformation Support specific VAVE events, planning and execution.

• Security Control for access to relevant document retention portals & restricted software licences.

• Improvement in department asset utilisation

• Communicating to EV on IT availability & individuals utilisation

• Reporting for the client Annual File Review Accurate and clear reporting of all data types & identification of duplicate files to increase efficiency for all department users ensuring the availability of current storage.

• Liaising with internal IT & Facilities teams with regards to capacity planning for client users

• Construction of relevant Process Document Guides - How Top's / Single Point reference guides & maintenance of knowledge of 'Best practice' methods

• Supporting Ride and Drive Benchmarking events - requires a clean driving licence DIGITAL HARDWARE & OFFICE ASSETS Procurement focal point for all new asset requests for Vehicle Architecture & Vehicle Engineering colleagues

• Office stock monitor & upgrade coordination (IT equipment, desks, lockers, chairs, DSE provisions etc)

• Support the teams with IT hardware & software audits as required

• New starter on boarding & planned leaver off boarding equipment coordination

• Organisation planning for resource moves for co-location

• Office move delivery ensuring all IT has the correct set up for the post move

• Software request champion - manage and filter application access to the relevant areas of Digital for the VAVE department

• Act as an escalation point for IT related issues within the department - supporting engineers and other colleagues to manage resolutions through our third party supplier TCS

  Skills Required:

• Knowledge of IT hardware and software.

• Working knowledge of Microsoft Office Tools

• Knowledge of DSE connectivity end user requirements

• Experience of project delivery

• Experience of Security Control for access to relevant document retention portals & restricted software licences

• A clean driving licence

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Experience Required:

• Customer service background with working knowledge of IT hardware and software

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Experience Preferred:

• Office Moves Project Delivery Background in IT