IT Business Systems Analyst

​Duties:

IT Business Systems Analysis work involves acting as a liaison between the business/end users and IT systems development teams for business needs requiring IT based solutions including:

·         Identifying and analyzing business needs, conducting requirements gathering, and defining scope and objectives

·         Making recommendations for solutions or improvements to business processes that can be accomplished through new technology or alternative uses of existing technology

·         Researching business requirements and documenting the relationships between the components of the application system (i.e., end users, business processes, data, applications, and devices)

·         Translating business requirements into application requirements

Responsibilities typically include:

·         Works independently with general supervision.

·         Problems faced are difficult but typically not complex.

·         May influence others within the job area through explanation of facts, policies and practices.

·         Specialization Match Note: This role is a blend of Business Analysis and Systems Analysis.

Skills:

·         Relevant previous experience in Business Processes

·         Experience of collaboration cross functional team working

·         Strong stakeholder management skills

·         Sets high standards for written materials and diligently follows them personally and holds others to account to achieve

·         Ensure compliance with Service Level Agreements

·         Support business initiatives utilizing Project Management expertise

·         Critically evaluate information gathered from multiple sources, reconcile conflicts, and distinguish user requests from the underlying true needs

·         Serve as the conduit between the business units/departments and IT teams through which requirements flow

·         Liaise between the business, technology teams and support teams

Education:

·         Relevant degree or equivalent experience preferred