Business Service Administrator

​Position Description:

• To provide administrative support to the Functional Director and their leadership team, assisting in delivering excellent customer service and key business processes.

• The individual will be an active member of the team and deliver timely and efficient maintenance of a range of administrative duties, depending on the current need of the area.

• They will need to be proactive in their delivery and adaptable in their working style to a variety of daily challenges.

• Key Responsibilities:

• Provide administrative support to operational teams

• Booking venues, catering and general events logistics

• Provide administrative support on the maintenance of documentation to enable effective delivery of team objectives

• Raising purchase orders and managing invoices

• Ordering and maintaining stationery and equipment supplies

• Acting as a point of contact for the team and wider business on general queries

• Liaising with colleagues and external contacts to book travel and accommodation

• Organising and storing paperwork, documents and computer-based information

• Attending meetings, taking minutes and circulating notes

• Undertake any other work as directed by their line manager in connection with their job as may be requested

Skills Required:

• Previous experience working in an administration role

• Detail orientated with good organisational and time management skills in a fast paced, changing organisation

• Excellent IT skills - particularly with Microsoft Office

Experience Required:

• Above average written and verbal communication skills

• Proficient analytical and problem solving skills

• Confidentiality when dealing with sensitive information

Education Preferred:

• For Global Customer Care - experience in multi-layered international organisations

• Existing knowledge of working with finance processes, venue booking and system usage

• Proven track record of demonstrating logic and analytical thinking

• Comfortable with data management/data manipulations