Business Processes Analyst

​Position Description:

• This role sits within the Business Operations department of the Creative function.

• The role is responsible for supporting the generation of workload demand based on defined planning profiles - providing insight into demand vs capacity, working closely with HR to identify requirements going forward.

• Supporting the recruitment process, being a key link between managers, recruitment and H.R. to ensure an optimised recruitment process.

• Ensuring accuracy of our headcount information is critical therefore this role will be responsible for headcount reporting including maintaining up to date organisation charts, recruitment status and overtime reporting.

• Alignment of various headcount systems including SAP.

• Dealing with ad hoc requests for reports.

Skills Required:

• Able to interrogate and analyze data.

• Attention to detail.

• Good working knowledge of Excel and PowerPoint.

• Strong stakeholder management

Skills Preferred:

• Required An individual with a customer first mindset who is easy to do business with and makes people feel special, driven to deliver experiences that are personalised, transparent and dependable.

• A good communicator with the ability to communicate complex ideas.

• An effective team player, actively develops and supports team members.

• An individual who can work in a fast changing, sometimes ambiguous environment, with the ability to identify where to add the most value to both the business and colleague experience.

• An individual with the ability to challenge existing thinking in a positive way whilst building credibility and trust through experience and personal style

Experience Required:

• Experience in problem solving.

• The ability to be able to interpret and present data in an easily understandable manner.

• Strong business acumen.

• A well organised person with good general business knowledge and possesses excellent numeracy, planning, negotiating, communication and presentation skills

Experience Preferred:

• Data Visualisation/Reporting e.g. Tableau.

• An enthusiastic self-motivated team player who is flexible in their approach to work and has the necessary drive to see tasks through to completion against set targets.

• Ability to work at all levels, in terms of daily contact with Senior Execs and management in Design and other corporate functions.